Pat S Iok

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Verified Reviewer

Poor quality product and warranty policy

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After 2 bad engines, they want to send me a third engine, but won't cover the labor involve for installing and removal of their bad engines.
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Loss:
$8000
Cons:
  • Quality of their products are horrible

Preferred solution: Full refund

User's recommendation: Find another source. Look at all the lawsuits against jasper engines

1 comment
Guest

They send wrong engine and will not compesate for 3 days of lost time on a bay and technitian.

charles H Pjj

Complaint

My F-150 is on the third jasper engine in less than 30 days. I should be compensated for loss time!
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Preferred solution: Let the company propose a solution

1 comment
Guest

Had 2 engines from them Total JUNK!!!!!

Benny S Eez

Their Warranty is (NO GOOD)

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Blew two of their patched up engines, only got a little less than 300 miles out of the first engine, had to get multiple mechanics to baby it to Alaska there hired a real mechanic and custom built that engine, valves not seating, cam bent 4 degrees, vertical scratches in the cylinder, (from engine dry started), Customer Service ( SUCKS) ( THE MECHANICS THAT SUGGESTED THEM, I DON'T THINK THEY KNEW ANY BETTER)
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Loss:
$12
Reason of review:
Bad quality

Preferred solution: Full refund

2 comments
Benny S Eez

jasper engines, jasper warranty, jasper attorneys are all spineless SOB's !!!

Guest

Junk Engines Horrible Company !!!!

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Susan M Zsf

They sell pure junk

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On March 19, 2018 the auto repair shop informed us that the engine on our equinox with 60,300 miles was gone and he recommended that we put in a new engine. The engine would have a 3 year / 100,000 mile warranty.

We were told if we put in this Jasper engine we would not have to pay for any engine related repairs for the length of the warranty. So we paid $6826.29 and picked up our equinox on March 27, 2018. In April 2019 that Jasper engine died. Instead of taking that engine out and putting in another engine Jasper engine told the shop they just needed to fix it and it took 3.5 weeks to repair that engine.

It was at this point that we found out about the fabulous warranty that Jasper really gives you when you get one of their engines but no one tells you about until you try to have work done under their warranty. If you expect a shop to work on that engine you are suppose to buy an additional premium service plan. Under the basic warranty where you think you are completely covered, they only pay the shop $65 per hour labor and there is no shops that only charge $65 per hour. The shop that had our vehicle was unaware of this as were we.

Our vehicle ended up going back into the shop 4 times after that piece of junk Jasper engine was put in and the last time it was in the shop told us they would no longer work on that engine but they gave us a list of places that might work on it. Two days later the engine light was on and vehicle was running like crap again. We called those other shops and not one of them would work on this Jasper engine under that warranty. We traded that vehicle in while it was still running in a forward motion.

So, we got screwed over by Jasper Engine as well as the shop that put it in.

I hope that when a shop tells someone they need a new engine and they recommend Jasper, that people research Jasper engines and read the scam they pull on people with the complete junk they are selling as engines and run. Although this is just our story, each shop we called had nothing good to say about the Jasper engines nor the company itself.

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Loss:
$6826
Cons:
  • Bad engine
  • Quality or durability
  • Customer service and nasty people
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

4 comments
Guest

Why would any engine fail at under 61,000 miles? Poor design, and or, poor non existent maintanence by the owner.Either way, this review is questionable and not to be considered.

Guest
reply icon Replying to comment of Guest-1838316

From what we were told there was a problem with the engines in the 2006 Equinox's. The vehicle was properly maintained, it had the oil changes when it was suppose per the vehicle manual.

The vehicle never had any problems until the engine went. This review was for the brand new Jasper engine that was put in so for you to say that this review is questionable and not to be considered is ridiculous.

Benny S Eez
reply icon Replying to comment of Guest-1838428

JASPER ENGINES SUCKS !!!

Guest
reply icon Replying to comment of Benny S Eez

Yes they sure do. Their warranty sucks too.

I make sure I pass that information along at every opportunity which is quite often. We lost a lot of money going through this nightmare and I just want to make sure nobody else has to.

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Benny S Eez

DON'T WASTE TIME AND MONEY !

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Blew original engine in Arkansas it made it almost 300 Miles and blew another one ! Their warranty is a joke, never got a dime from the LIAR'S !!

After finally making it to Alaska, I had to pay a REAL MECHNIC to rebuild the last one ! LIAR'S

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Loss:
$10
Reason of review:
Warranty issue

Preferred solution: Full refund

3 comments
Guest

Junk Engines!!!!

Benny S Eez
reply icon Replying to comment of Guest-1911127

Not only are they liars, there is also No lawyers that will even talk to me, or won't even contacted me, all the lawyers in Jasper Indiana must be either paid off or scared of them ! They all are spineless !

Benny S Eez
reply icon Replying to comment of Benny S Eez

I just noticed somehow the loss was only $10.00 ? The loss was THOUSAND'S OF DOLLARS.

!!! Even after finally making it to Fairbanks Alaska I had to get a mechnic to go through the engine AGAIN, I've never seen such cheap parts, After all that, it did get me back to S.C.

! Then I got rid of that truck !

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Anonymous
map-marker Kansas City, Missouri

Bad gasketing

318 dodge jasper engine---engine runs fine for 160,000 now--but when got it installed my mechanic said he was disappointed that they were using victor gaskets instead of a quality one like fel-pro--sure enough!!!---- at about 50,000 miles oil leaks spang up everywhere---apparently they are using cheap gaskets as a profit booster-----am disappointed that otherwise good engine was outfitted with cheap gaskets---probably will look elsewhere if need to purchase a re-man engine in the future
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Reason of review:
Bad quality
Khalel Dyo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Longview, Texas

For a engine

Could you call me when yall open calling about a engine 817422****
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Jamica Sep

So far so good.

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I had my transmission replaced on my 2002 Honda Accord 15 months ago. So far it’s holding up fine and I’ve put 12k miles on it since the transmission replacement with a Jasper one. I have to admit though, some of these comments are freaking me out a little. I hope it will continue to hold up o_O but so far it’s running fine.
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chris P Oag
map-marker Modesto, California

7.3L Diesel Fuel Injectors

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Well it had been quite a few years since I had tried Jasper Injectors. The injector wiring off the injector had bare wires that could touch and short out.

So my sales guy kept telling me about all the updates that they do and how great they are so we bought 8 injectors.

4 OUT OF 8 WERE BAD.....OUT OF THE REPLACEMENTS 2 WERE BAD. The delivery driver told us he just picked up 2 bad ones from another shop in a town over.....By Ford Injectors and you won't be sorry...Jaspers customer service sucked and so did their labor warranty....I just was installing an Engine from them that we ordered in about the same time as the injectors and guess what...missing parts they do not tell you about until after your purchase a $3500 engine for a $25.00 part that needs to be special order from a few states away....way to go Jasper....makes me long for the days of Bonded Motors and Densmore Engines....Jasper Engines are POS

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Loss:
$3500
Cons:
  • Quality of parts and customer service
Reason of review:
Bad quality

Preferred solution: Price reduction

1 comment
Guest

Jasper JUNK !!!!

John W Uoh
map-marker Saginaw, Michigan

Who freakin knows?

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Last year I took My 1999 F-350 with 186k on it’s 7.3 Power Stroke Diesel in to Bills Garage in Taylor MI. It took until April to get a Jasper engine and until Almost July to finally get it done. The replacement is knocking louder and has less power and performance than the engine that had a slight knock when removed. After two returns to the original garage (300 miles each way) it’s at Hillman Tire in Hillman MI now... and I’m still without a truck! So I DONT KNOW if they are worth a crap? I do know they need to monitor installs a *** of a lot better!
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1 comment
Guest

JUNK Engines!!!!

Anonymous
map-marker Coloma, Michigan

So the nightmare begins

Cheap gaskets in installation kits. 30 thousand miles and a leaking oil cooler gasket. Low and behold not covered under warranty. I have never heard of a gasket failing this fast. Theory is cheap part. Now out 6 hours in labor to replace it.
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1 comment
Guest

Junk Company !!!

Tommy T Yqi
map-marker Jasper, Indiana

Jasper transmission failure less than 2500 miles. Warranty was handled badly.

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I purchased the transmission from American Pride in York County, VA. An authorized Jasper dealer. The original transmission was slipping in reverse after 87k miles. All other gears worked fine. I paid an extra 1000 for a total of 4800 to install a Jasper replacement to improve towing reliability. The transmission was an upgrade from the standard. American Pride completely flushed the cooler and replaced all the transmission lines due to the fact that the original lines did not connect to new transmission. The transmission seem to do fine. The 1996 Cummins diesel was rated at 400 ft lbs of torque and the new transmission was rated at 1250 ft lbs of torque. You would think this transmission would last forever. The transmission failed at 89k while towing a 5000 lb trailer with the Dodge 2500 diesel. The transmission blew a seal and all the fluid was pumped out unknown while traveling at highway speed. The noise was the clue that something was very wrong. Pulled into a Food Lion parking lot and then noticed my trailer was covered in transmission fluid. I contacted Jaspar. I was told they would reimburse 70 / hr labor rate which would not cover the Dodge dealer ship labor rate. I was 6 hours from home with a two year old Airstream covered in transmission fluid. Jasper hinted the failure was probably due to a bad cooler of plugged ATX lines. This is total garbage since the work was performed by authorized Jasper installer who told me they flushed the cooler and replaced all ATX lines. Jasper could not give me a time to repair and told me the old one had to be shipped back before they could honor the repairs. With my wife in tears I elected to trade in a *** of a nice truck to purchase a new. The way Jasper handles the warranty left me sick to my stomach and out 4800 for a 6-7 month old Jasper re-manufactured transmission with less than 2500 miles. I will never ever spend money on a Jasper engine or transmission. Bad company and blame everything but there faulty transmission.
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Loss:
$4800
Cons:
  • Qualty was not what i expected
  • Having to pay out of my pocket for warranty
  • Product reliability
Reason of review:
Warranty issue

Preferred solution: Price reduction

1 comment
Guest

Scam Company !!!!

Thomas M Iix

Great product and company

Back in 2011, I had a Jasper transmission installed in my 2005 Ford E-250 van with a 5.4 liter engine. I was working at the time and had the work done in Virginia (I lived in Michigan) and the mechanic was unknown to me.

I still run the vehicle with 730,000 miles on the original engine and now about 280,000 on the Jasper tranny. I had a warranty issue a few months after purchase, but they told me what to do and I had the tranny repaired in North Carolina. It cost me about $60, but Jasper paid the other $500. Since then, I have had no issues with this product and it is still working fine.

I did drive mostly highway miles, but I am very satisfied with this transmission. Regular fluid and filter changes certainly helped extend its life.

I would recommend this product and company based on my experience with them. I have almost 7 years of proof through ownership and usage.

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Reason of review:
Good quality
Anonymous

Warranty scams

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Replaced engine after 6k miles because fuel injector pump exploded. Jasper sent the motor but would not cover install cost. Jasper said water in fuel caused part to fail. As a certified mechanic myself and 2nd opinions. This would be 1 chance in a million cause. Jasper would not look at injectors themselves to verifie finding. Out 2250 for install and 6500 for 2 weeks expenses in CA. +lost wages
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Reason of review:
Problems with payment
Editha Dqc

Don't stand behind your product the only thing behind your

Jasper is junk as a dealer I have installed 5 engines in various vehicles all of them failed most recently had a 2008 chevy suburban engine went after 20,000 miles . they sent the replacement ask them does this start a new warranty he says yes we put the engine in . this week engine is knocking again only about 30,000 miles on it call they tell me it is out of warranty so now I have a pissed off customer who of course is furious and a company "jasper" who talk like they are the worlds greatest reman company and the truth of the matter is I would have been better off putting a junkyard engine in it .so we took it upon our self To but a huge decal across the back window that says "do you hear that knock "that is a jasper engine that they don't stand behind " and the customer is driving it around til it finally dies I will never use jasper again and I am friends with a lot of other repair shops in the area that will not be using them ever again as a dealer I am ashamed that my customer had to go thru this

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Reason of review:
Bad quality
3 comments
Guest

So True !!! Bad Company !!!

Guest

Did you purchase all five the same day and then have them all fail at once ?If not, why did you return "5" times for more of the same ?

Guest
reply icon Replying to comment of Guest-1438890

different vehicles in the years my point is there was never a good engine they all went in different time periods below 50,000 miles . the most recent one is the suburban that's the one that was the final straw a lot of them is what the customer wanted originally they figured jasper stand beind there product not the case they are poorly built

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